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Scott Cornish is founder and principal consultant of Practical Process Improvement (PPI), a one-person consultancy founded in 2006 and based in Southern New Jersey. PPI works with clients in information technology (IT), manufacturing and service businesses to improve the effectiveness, efficiency and productivity of their processes by use of PPI tools and methodologies with a focus on Industry 4.0 solutions. Recently relaunched, PPI was inactive for a number of years due to Scott's full-time roles at DXC.technology (DXC) and AFL Web Printing (AFL) noted below.

For several years, Scott's was with DXC (formerly Computer Sciences Corporation/CSC) serving as quality manager for a large strategic account. His responsibilities were to develop, launch and then lead an ITILv3 aligned joint quality management system for IT infrastructure services. This included IT governance, transactional customer satisfaction (CSAT), a joint metric balanced scorecard, and client risk & issues. Scott also led the completion of a number of six sigma projects mentoring and certifying over two dozen six sigma green belts. Scott was also responsible for six sigma white belt (awareness) training for all client facing staff. Additionally, he led a number of other process improvement projects focused on service delivery.

Prior to joining DXC, Scott worked exclusively for AFL, a commercial printer based in New Jersey. At AFL, Scott managed national and large regional strategic accounts where he built, maintained and maximized relations with client decision maker and supporting staff.

Before founding PPI, Scott was with The New York Times for many years. As managing director of national production, he managed the remote printing operation as the newspaper grew national edition circulation, daily and Sunday advance print sites, paging and color positions. While there, he led a number of process-improvement and change initiatives that included launch of daily color advertising in the National edition, then full rollout of color for New York, Northeast and National editions. Scott also developed and implemented new metrics gathering and reporting initiatives, quality/productivity improvement programs, and led teams launching new print-sites and equipment. Additionally, he held management positions in the strategic planning and circulation departments

Prior to The Times, Scott was a member of the launch team that started USA TODAY and held various production and quality management positions. He led the conversion from conventional to electronic color-prepress system production for USA TODAY and other products. Scott also developed and implemented new metrics gathering and reporting along with leading roll-out of new color processing equipment

Scott's education background includes:

  • Executive MBA with a dual major in Marketing and Finance from Rutgers University School of Business in Newark, N.J.
  • Bachelor of Science in Printing Management from the Rochester Institute of Technology School of Printing in Rochester, N.Y.
  • Advanced Master Certificate from Villanova University (University Alliance) in Lean Six Sigma.

His professional memberships and affiliations include:

  • American Society for Quality.
  • Project Management Institute.
  • Professional Writers Alliance.
  • AmericaEast Planning Committee, Pennsylvania News Association.
  • Specifications for Newsprint Advertising Production Committee.

Scott's Professional Certifications and Certificates of Achievement include:

  • Lean Six Sigma Master Black Belt (LSSMBB) - Villanova University.
  • Certified Manager of Quality/Organizational Excellence - American Society for Quality (ASQ)
  • Project Management Professional - Project Management Institute.
  • Certified Internet of Things Professional - IoT-Inc.
  • Digital Manufacturing & Design Technology Specialization - State University of New York Buffalo, NY/Coursera (In-flight).
  • Industry 4.0: How to Revolutionize Your Business - The Hong Kong Polytechnic University/edX.
  • Information Technology Infrastructure Library (ITIL) Foundation - Loyalist Certification Services.
  • ITIL Continual Service Improvement, Intermediate - PEOPLECERT Group
  • Introduction to CMMI for Development v 1.3 - Carnegie Mellon University.
  • Verified Copywriter - American Writers and Artists (AWAI).

Scott authored a series of articles on practical process improvement for Newspapers & Technology, a trade magazine. He also received the Gold Key Award from Gamma Epsilon Tau, national collegiate printing fraternity at New York City College of Technology.